International Shipping

At Woollei, we’re excited to share our handcrafted and luxurious handbags with the world! To ensure a smooth and enjoyable experience for our international customers, we’ve outlined our international shipping policy below.

General Information:

• We currently ship to most international destinations. Due to varying regulations and restrictions, some countries may be excluded. Please contact us if you’re unsure about your specific location.
• All international orders are shipped via a reliable courier service, ensuring fast and secure delivery.
• Shipping costs are calculated at checkout based on the weight, dimensions of your order, and your chosen destination. You’ll see the exact shipping cost before confirming your purchase.
• Import duties, taxes, and customs fees are the responsibility of the customer. Please research any potential charges that may apply in your country before placing your order.

Delivery Times:

• Estimated delivery times vary depending on your location. Generally, your order should arrive within 5-10 business days, but it may take longer depending on customs clearance procedures.
• We cannot guarantee exact delivery dates due to potential delays beyond our control, such as customs inspections or inclement weather.

Packaging:

We take great care in packaging your order securely to ensure safe arrival. All items are carefully wrapped and placed in sturdy boxes with cushioning materials.

No Returns or Exchanges:

• Please note that we do not accept returns or exchanges for international orders due to the complexities and additional costs involved. We encourage you to carefully review product descriptions, dimensions, and materials before placing your order to ensure the product meets your expectations.
• For your peace of mind, we strive to maintain meticulous quality control and ensure all products are shipped in perfect condition.

Additional Information:

• We encourage you to carefully review your order details before completing your purchase, including your shipping address and any special instructions.
• If you have any questions about international shipping, please don’t hesitate to contact us at info@woollei