Refund and Returns Policy

Woollei offers a 3-day return policy with free shipping. 

We hope you are 100% satisfied with our products! In any case, if you’re not in love with your purchase, we’ll help you with a return and refund process.

Our Policy:-

We accept returns within 3 days of delivery for items purchased through our websites and social media. The product is eligible for return only if it is in its original condition and packaging.

Refund Process:-

Please follow the instructions below for returns:-

1. Send an email to info@woollei
2. Place your product back in the shipping box along with your invoice. The product must be kept in original packaging with all original documentation provided with the purchase.
3. Our courier representative will collect your parcel from the addresses provided in the return authorization email.
4. We’ll receive your return within 5-6 working days and process the refund.

Please note that refunds will be issued through the original payment method you select when purchasing your order.