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Woollei Terms and Conditions

Welcome to Woollei, an e-commerce website owned and operated by Woollei Inc. (“Woollei,” “we,” “us,” or “our”). By accessing or using our website at (the “Site”), you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read these Terms carefully before using our Site.

1. Acceptance of Terms

By using Woollei, you agree to these Terms and our Privacy Policy. If you do not agree with any part of the Terms, you must not use our Site.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any modifications indicate your acceptance of the new Terms.

3. Eligibility

To use Woollei, you must be at least 18 years old or have the consent of a parent or guardian. By using the Site, you represent and warrant that you meet these requirements.

4. Account Registration

You may need to create an account to access certain features of the Site. You agree to provide accurate and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Orders and Payment

5.1 Order Acceptance

All orders placed through the Site are subject to acceptance by Woollei. We may, at our discretion, refuse or cancel any order for any reason. If we cancel an order, we will notify you and refund any payment received.

5.2 Pricing and Payment

Prices for products are listed on the Site and are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Payment must be made at the time of purchase through the payment methods provided on the Site.

6. Shipping and Delivery

Woollei will arrange for the shipment of products to the address you provide at checkout. Shipping and delivery dates are estimates only and cannot be guaranteed. Woollei is not liable for any delays in shipments.

7. Returns and Refunds

We offer returns and refunds in accordance with our Return Policy, which is incorporated into these Terms. Please review our Return Policy for detailed information on our return and refund process.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Woollei or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our prior written permission.

9. User Conduct

You agree not to use the Site for any unlawful or prohibited purpose. You also agree not to:

10. Disclaimer of Warranties

The Site and all products and services provided through the Site are provided “as is” and “as available” without any warranties of any kind, either express or implied. Woollei disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Woollei will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Site or any products purchased through the Site.

12. Indemnification

You agree to indemnify, defend, and hold harmless Woollei and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Site or violation of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Woollei is based, without regard to its conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us at:


Thank you for shopping with Woollei!